TSM MFG. CO., INC.
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Order & return POLICIES

YOUR PRIVACY IS IMPORTANT TO US
We will not use or sell any of your contact information for marketing purposes, it is only used for communication and shipment of your order.  Also, we do not put cookies on your computer.


ALL SALES ARE FINAL AFTER 30 DAYS.
  • Should you receive a defective item, or have a problem, all efforts will be made to correct the problem.
  • Call for Returned Merchandise Authorization (RMA) before returning any merchandise. You must have an RMA number for all returns or they will not be accepted.
  • Returns are subject to a 15% restocking fee.
  • Shipping and Handling charges are non-refundable.
  • Damaged or altered merchandise is not returnable.
  • All returns must be packaged so contents will not be damaged in shipping, with shipping prepaid (no C.O.D.'s accepted) and must be accompanied by a copy of the original invoice. Damaged merchandise is not refundable.
  • All Sales Final after 30 days. 
  • Special orders are prepaid and no returns accepted.
  • Refunds will be made in the original form of payment. Except for Money Orders which will be refunded by our company check.
  • Returns without a receipt will receive a merchandise credit for the lowest selling price.
  • Refunds for purchases made with a bank check will be made after 14 days.
  • Returns made from a Gift Certificate will be issued a merchandise credit.  Purchases above the Gift Certificate price will be refunded in the original form of payment.​

ORDERING
All of the products listed on this website are available through our different dealers. The dealer will be listed when you click the where to buy button from the kit your interested in.

SHIPPING

Carefully review your shipping address for accuracy, customer will be responsible for $25/box fee to redirect any package.
All orders shipped within the U.S. are shipped U.P.S. or Fed Ex. All orders shipped F.O.B. Castle Rock, Colorado. (You Pay the Freight). 
​
PO Box addresses cannot be honored as we need a physical address for delivery. 
Offshore Orders Shipping price does not include brokerage, duties or taxes. Entities in your country will bill you for these fees.

CLAIMS
Delivery of the merchandise is the responsibility of the carrier. Always check the condition of the merchandise, shipping container and packing slip in the presence of the delivery agent. This insures prompt action, should any claims need to be filed for damaged or broken parts. Remember, YOU must file the claim with the delivering carrier.


Warranty
The following is made in lieu of all warranties expressed or implied.  Sellers and manufacturers only obligation shall be to replace such quantity of the product proved to be defective.  Neither seller nor manufacturer shall be liable for any loss, injury or damage, direct or consequential, arising out of the use of, or inability of the product.   After use, the user shall assume all risk and liability whatsoever in connection therewith.

TERMS
We only accept Visa & Master Card. We also accept: Postal Money Order, Express Money Order, Bank Money Order, Bank Draft, Cashiers Check, or Certified Personal Check. All foreign shipments require full payment in advance.

PRICES
Prices are subject to change without notice. Price changes are due to manufacturers and material costs fluctuating. In the event of extreme increases, you will be notified promptly, before we ship. If there is a slight increase or decrease, your parts will be shipped at the new price.

GIFT CERTIFICATES
Gift Certificates must be presented at the time of sale.

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TSM MFG. CO., INC.
Due to a heavy workload and excessive spam, we do not openly provide our phone number.  Please feel free to contact us by email with questions. Thank You.
  • Front Disc
    • AMC
    • Chrysler Car
    • Chrysler Truck
    • Ford Truck
    • Chevy '47 - '59 Truck 8 Lug
    • International Truck
  • Rear Disc
    • American Motors
    • Chrysler Car
    • Dodge Truck
    • Jeep
    • Ford Car
    • Ford Truck
    • General Motors Car
    • General Motors Truck
    • International
    • Studebaker
    • Toyota Truck
  • Calipers
  • Transfer Case PB
    • NP 205 Transfer Case Parking Brake
    • FJ 40 Land Cruiser Transfer Case Parking Brake
    • FJ 60 Land Cruiser Transfer Case Parking Brake
  • Pinion Brake PB
  • Videos
  • Tech Tips
  • Policies
  • About